2019 RED SOX REWARDS PROGRAM TERMS AND CONDITIONS
Program Participation and Eligibility: Participation in the Red Sox Rewards Program (the "Program"), and use of the Program membership card ("Membership Card") issued by the Boston Red Sox Baseball Club Limited Partnership (the "Club") are subject to these terms and conditions, and the rules, regulations, policies and procedures described herein, on the Membership Card, on www.redsox.com/rewards or otherwise communicated to Participants (collectively, "Program Terms"). The Club has the right to change, limit, or otherwise amend the Program Terms at any time in its discretion by posting them on this web page, by e-mail notification to each Participant (as defined below) or both, and reserves the right to cancel the Program at any time. Only eligible season ticket package account holders of record (each, a "Member") and their permitted Share Partners (defined below) are eligible for Program participation (each such eligible Member and/or Share Partner, a "Participant".
Program Enrollment, Rewards Card: The Club will issue one (1) Membership Card for each Member. This card will be issued digitally by default, or as a physical card at the Member's request. Each Membership Card will bear the name of the Member. Members can request up to eight (8) additional cards in the name of the person(s) with whom they share their season ticket plan (each, a "Share Partner"). Once a Share Partner has activated his or her Membership Card to become a Participant, such Share Partner will earn his or her own points and manage his or her own Rewards account, and such Share Partner's membership and any tickets previously transferred by the Primary Member cannot be revoked or modified by the Primary Partner.
Use of Membership Card: Use of the Membership Card so issued will enroll the Participant named on such Membership Card in the Program subject to and in accordance with all of the Program Terms. Each Participant is solely responsible for the safe keeping of the Membership Card bearing the Participant's name, and is liable for all activities and purchases conducted with such Membership Card bearing the Participant's name, whether or not such activities are conducted by the Participant; provided, however, that the Club may hold Primary Members liable for the activities of their Share Partners. The Club is not responsible for lost or stolen Membership Cards or unauthorized uses thereof. Membership Cards may not be transferred, sold, assigned or otherwise encumbered. Each Membership Card will have an associated Program account ("Program Account") at www.redsox.com/rewards for the management of such Membership Card and its associated Program benefits as described below.
eCash: By transferring payment funds onto the Membership Card via the Program Account, the Participant may use the Membership Card's electronic payment functionality ("eCash") for permitted purchases at Fenway Park. No purchases may be conducted using the Membership Card unless and until the Participant authorizes its credit institution to place financial value on the Membership Card, at times and frequencies to be determined by the Participant, and it is the Participant's responsibility to ensure that adequate financial value remains on the Membership Card for any attempted permitted purchases at Fenway Park. The Club shall have no responsibility whatsoever with respect to any transactions between the Participant and its credit institution, and the Club hereby expressly disclaims all liability for any and all loss, damage or other harm, financial or otherwise (including interest, fees or other penalties) that may be incurred by the Participant in connection with any such transactions, whether or not such transactions relate in any way to the Program and/or the Membership Card.
eCash may not be withdrawn while the Participant is a season ticket holder of the Club unless required by applicable law. eCash balances remaining at the conclusion of a season may be carried over for future seasons or applied to the cost of renewing season tickets as elected by the Participant. Nothing in these Program Terms guarantees or creates any past, present or future rights in or interest to any season tickets or other tickets at Fenway Park. Any season ticket renewals and/or purchases are at the discretion of the Club. If at any time a Participant's season ticket account is cancelled or not renewed or if otherwise required by applicable law, the Club shall provide the Participant with payment by check within 6-8 weeks in the amount equal to the stored eCash value on the Membership Card.
Points and Rewards: Participants acknowledge that Participant activities related to Boston Red Sox home and away games are tracked to accumulate rewards points ("Points"). An explanation of how Points may be earned and redeemed for certain rewards ("Rewards"), including a description of the Rewards and rules for transferring, retaining and forfeiting Points, may be found on www.redsox.com/rewards. Each Participant will earn and manage "Total Points" based on their own qualifying activities and they and their respective Share Partners will each earn "Average Points" equal to the number of points earned per Participant divided by the number of seats in the season ticket plan-see "Redeeming Points" in the "FAQ" section at www.redsox.com/rewards for more information.
Rewards may only be earned by accumulating the applicable Point value(s) specified on www.redsox.com/rewards. Points may not be used for any purpose other than to redeem Rewards. Points and Rewards cannot be redeemed for cash at any time, have no cash value at any time and cannot be combined with any other ticket or promotional offer of the Club or any third party. Points and Rewards may not be transferred (except as expressly set forth in the Program Terms), sold or assigned by any means, electronic or otherwise. The Club reserves the right to revoke and not honor any Rewards or Points for which attempts have been made to transfer, sell or assign. The Club is not responsible for Rewards lost, misdirected or delayed via mail or over email, nor does it guarantee timely Rewards delivery. The Club is not responsible for unauthorized Point redemption activity. The Points required to earn any Rewards is determined by the Club. The Club reserves the right at any time to change Point values associated with any Rewards; limit, modify or cancel any Rewards or the number and type of Rewards available; and change rules for earning, redeeming, retaining or forfeiting Points.
Additional Terms and Conditions: Membership Cards, Points, and Rewards are not refundable, exchangeable, replaceable or transferable unless specifically permitted by these Program Terms. Instructions and applicable fees for lost Membership Card replacements are described on www.redsox.com/rewards. The Club is not responsible, and shall not be held liable, for misdirected Membership Cards, Points or Rewards and any unauthorized activities related to Membership Cards, Points or Rewards due to erroneous or outdated personal information in a Program Account. The Club is not responsible, and shall not be held liable, for any security breaches by any third party, including without limitation related to unauthorized activities related to the Program, Membership Cards, Points or Rewards. Participants are solely responsible for any tax liability arising out of earning or redeeming Points and the use of Rewards. Participants and their guests shall at all times abide by all applicable governmental laws, ordinances, orders, directions, rules and regulations, and all Club policies, rules and regulations, including any resale price restrictions, smoking prohibitions and restrictions on entry to Fenway Park. The Club may refuse admission to, or eject from Fenway Park, any Membership Card holder without refund if the Membership Card holder fails to comply with any applicable Club policies applicable to conduct at Fenway Park or is deemed to be disorderly. Inappropriate behavior, abusive language, or interference with the play of the game may result in ejection from Fenway Park (without refund), arrest, forfeiture of ticket privileges and other legal action. In case of violation of applicable laws, regulations or the Program Terms, or fraud or abuse involving the Program, (i) the Club will have the right to take appropriate administrative and/or legal action, including but not limited to revocation/cancellation of Membership Cards, Points and Rewards and (ii) Participants will be liable for payment of all fines, penalties, costs, fees and any other monies owed pursuant to the Program Terms and any applicable law, including, without limitation, any such fines, penalties, liabilities, costs or fees incurred by the Club or its affiliates as result thereof. If any term of these Program Terms is held to be unlawful or unenforceable, then the Club and/or the Participant, as applicable, shall be relieved of such unlawful or unenforceable obligation and the remaining provisions will be enforced to the fullest extent permitted by law. Awarding of Rewards is void where prohibited by law.
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